Last Updated: September 2026
VANON respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, communicate with us, or otherwise interact with VANON.
INFORMATION WE COLLECT
Depending on how you interact with VANON, we may collect information including:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and transaction information
• Customer support communications
• IP address
• Browser and device information
• Website activity and usage information
• Marketing preferences
• Information necessary to detect or prevent fraud
PAYMENT INFORMATION
Payments are processed through authorized third-party payment providers.
VANON does not directly store complete payment card information when that information is processed by our payment providers.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Process and fulfill purchases
• Process payments
• Provide shipping and tracking information
• Communicate about orders
• Provide customer support
• Process returns and refunds
• Detect and prevent fraud
• Protect our website and customers
• Improve our products, website, and customer experience
• Measure website performance
• Provide marketing communications when permitted
• Comply with applicable legal obligations
SERVICE PROVIDERS
We may provide information to service providers that assist us in operating our business.
These may include:
• Shopify
• Payment processors such as Stripe
• Fulfillment providers
• Shipping and logistics providers
• Analytics providers
• Advertising and marketing providers
• Customer support providers
• Technology and website service providers
These companies may receive information reasonably necessary for them to provide their services.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, and similar technologies.
These technologies may be used to:
• Operate essential website functionality
• Remember customer preferences
• Maintain shopping cart functionality
• Analyze website activity
• Measure website performance
• Prevent fraud
• Support advertising and marketing activities
Depending on your location and applicable law, you may be provided with additional choices regarding cookies or certain data-processing activities.
MARKETING
When permitted by applicable law, we may send promotional communications to customers who have subscribed or otherwise provided the appropriate consent.
You may unsubscribe from marketing emails using the unsubscribe option included in the message or by contacting us.
INTERNATIONAL DATA PROCESSING
VANON operates from Brazil and serves customers internationally.
Our service providers may operate in multiple countries. As a result, personal information may be transferred to, stored in, or processed in countries other than the country in which you reside.
YOUR PRIVACY RIGHTS
Depending on where you live and which laws apply to you, you may have certain rights regarding your personal information.
These may include the right to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how personal information is used or disclosed
• Withdraw certain forms of consent
• Opt out of certain data-sharing, targeted advertising, or similar activities where applicable
To submit a privacy request, contact:
suportevanon@gmail.com
We may need to verify your identity before completing certain requests.
DATA RETENTION
We retain personal information for as long as reasonably necessary to operate our business and for purposes such as:
• Fulfilling orders
• Providing customer service
• Maintaining transaction records
• Preventing fraud
• Resolving disputes
• Meeting accounting, tax, and legal obligations
SECURITY
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
CHILDREN'S PRIVACY
VANON is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us, please contact us.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
When we make changes, the updated version will be posted on this page and the “Last Updated” date may be revised.
CONTACT US
For questions or requests relating to privacy:
VANON
Email: suportevanon@gmail.com
